Pellissippi State is a vital institution accustomed to transformation and growth. Since its founding in 1974 as State Technical Institute at Knoxville, the College has expanded the teaching of technology, the use of technology in instruction, and the transfer of technology to local business and industry in support of regional economic development.
Pellissippi State Community College is an AA/EEO employer and does not discriminate
on the basis of race, color, national origin, sex, disability, or age in its programs and activities. Non-Discrimination Policy.
Credit(s):3The course focuses on job functions common to most offices including scheduling appointments, processing incoming/outgoing communications and using telecommunications systems/services to accomplish tasks and follow procedures. Emphasis is placed on problem solving and creative thinking from the perspective of an administrative office manager while maintaining the principles of human relations, ethics and legal perspectives.